| Our Guarantees | |
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Welcome to C...is for Chocolate.com! |
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Privacy |
At "C...is for Chocolate", we value your rights to privacy! We are totally committed to respecting the information you give us. We will never give, share, rent, exchange or sell your personal information to any third party. It is completely private. When you shop with us via our website we collect the following information: name, address, phone number, email address, billing information including credit card number and expiration date as well as prospect information such as an alternative address only for shipping purposes. We only use your name, address, phone number, billing information/credit card information to process your order and the email address you provide is used for internal purposes only, such as confirming and tracking your order. We may also contact you via email or regular mail from time-to-time to keep you up-to-date on the latest C... is for Chocolate news, or post your feedback on our website, and only with your previous permission. If you agree to let us post your comments and suggestions, (that's going to make us very happy!), we will only use your first name and state information to keep your information safe. |
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Security |
When you think about it, ordering products online is far more secure than just giving out your credit card over the phone or in person when you shop in a retail store or dine in a restaurant. We use the latest technology available on the market to secure your private information when you place an order with us. We want to provide you with the safest shopping experience. Our website has been built with the most advanced security features. We want make sure all you personal and financial information stay confidential. The software uses full SSL secured encryption during the ordering procedures. If you are still not comfortable placing your order online, you can always give us a call at (818)843-5498 or email us, or fax your order at (818)845-1895. We will respond to your order promptly. Also, we would love to build a customer relationship, keep in touch with you and send you our latest exciting C... is for Chocolate news. However, if you decide you no longer want to receive any further communications from us, our site gives you the option of removing your information from our database. You can always unsubscribe and your contact information will be removed from our mailing list. |
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Return |
At "C...is for Chocolate", we
want you to experience the best only. If for any reasons, you are not
satisfied with any merchandise, please return the product in its original
packaging if possible and we will refund, exchange or replace it with no
cost to you. We want you to be happy! Please contact us via phone or
E-mail within 24 hours after the delivery. We
cannot reimburse you for the original shipping charges, because we
are using a third party courier.
Cancellation: if you need to cancel or modify your order, please give us a call or E-mail us immediately to get a chance to do so before we send your package out. Our shopping cart software gives an opportunity to double check your order before confirmation, to avoid any potential confusion. |
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